Shipping and Returns
We ship from Millmerran Queensland, Australia using Australia Post for all orders. Orders placed between Monday- Thursday are shipped within 24-48 hours unless stated otherwise on the product.
Shipping Method & Estimated Shipping Times:
‘Standard Shipping’ orders
Shipping method is Australia Post eParcel Regular. Delivery is expected within 4-5 business days
‘Express Post’ orders
Shipping method is Australia Post eParcel Express. Delivery is expected within 1-3 business days
Please note: Signature on delivery is compulsory for all orders within Australia and cannot be amended for individual orders.
Millmerran Rural’s Return Policy
You can return an item to our store for a refund or exchange if:
- You have a change of mind within 28 days of purchase and the item is in original condition. Not worn, smelling of perfumes or personal products, soiled or damaged.
- Goods must be returned to us able to be re-sold as new items.
- Original tags, stickers and packaging must be intact and attached.
- You received a damaged and or faulty item
- You received an incorrect item
A copy of the tax invoice that was emailed is required to return. Sale items are not eligible for a refund. An exchange for an alternate size is at the absolute discretion of Millmerran Rural and is taken on a case by base basis pending availability of stock.
For change of mind items customers are responsible for the postage fee to return.