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Shipping and Returns

Shipping

We ship from Millmerran Queensland, Australia using Australia Post for all orders.  Orders placed between Monday- Thursday are shipped within 24-48 hours unless stated otherwise on the product.  

 

Shipping Method & Estimated Shipping Times:

Australia

‘Standard Shipping’ orders

Shipping method is Australia Post eParcel Regular. Delivery is expected within 4-5 business days

‘Express Post’ orders  

Shipping method is Australia Post eParcel Express. Delivery is expected within 1-3 business days

Please note: Signature on delivery is compulsory for all orders within Australia and cannot be amended for individual orders. 

 

Returns

Millmerran Rural’s Return Policy

You can return an item to our store for a refund or exchange if:

  • You have a change of mind within 28 days of purchase and the item is in original condition. Not worn, smelling of perfumes or personal products, soiled or damaged.
  • Goods must be returned to us able to be re-sold as new items.
  • Original tags, stickers and packaging must be intact and attached.
  • You received a damaged and or faulty item
  • You received an incorrect item

A copy of the tax invoice that was emailed is required to return.  Sale items are not eligible for a refund.  An exchange for an alternate size is at the absolute discretion of Millmerran Rural and is taken on a case by base basis pending availability of stock.

For change of mind items customers are responsible for the postage fee to return.